1. Booking & Payment:
- All bookings are subject to availability.
- A valid ID is required at check-in.
- Payment can be made via secure online gateways or at the hotel.
2. Cancellations & Refunds:
- Cancellations must be made 48 hours before check-in to avoid charges.
- No-shows or late cancellations may incur full charges.
3. Check-in/Check-out:
- Check-in: 12:00 PM | Check-out: 10:00 AM
- Early check-in or late check-out is subject to availability and additional charges.
4. Guest Responsibilities:
- Guests must maintain decorum and follow all hotel policies during their stay.
- Damages caused by the guest may incur extra charges.
5. Use of Website:
- You agree not to misuse the website or attempt to disrupt its operations.
- All website content is the property of hotel Sterling Beach and cannot be used without permission.
6. Governing Law:
These terms are governed by Indian law and fall under the jurisdiction of the courts in Puri, Odisha.